A) Consent for SMS Communications
Upon granting consent to receive SMS communications from WordJack Media, please be assured that your phone number and SMS consent will remain confidential. We take this very seriously. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.
B) Types of SMS Communications
After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:
i) Customers: Updates on project status or feedback needed by our account teams
ii) Appointment Reminders: Reminders about scheduled meetings, updates on timings and updates on upcoming events
iii) Information Confirmation: Quick validation of information that may be unclear or needing further detail
iv) Surveys or Polls to Improve Service: Short voluntary polls or surveys to gather feedback to enhance and improve service offerings
Example Message:
“Hi [Customer Name], this is a reminder about your upcoming appointment with WordJack Media on [Date] at [Time]. We look forward to seeing you! To opt out, reply STOP to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply HELP.”
C) Standard Messaging Disclosures
i) To opt out of SMS communications, simply reply with “STOP.”
ii) For assistance or inquiries, reply with “HELP.”
iii) Message and data rates may apply
D) Sample response for “HELP” reply:
“For further assistance, please visit wordjack.com or call us (877) 877-1306.”
E) Message Frequency
You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication
F) Opt-In Method:
You may opt-in to receive SMS messages from WordJack Media in the following ways:
i) Verbally, during a conversation
ii) By submitting an online form
iii) By filling out a paper form
G) Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
H) Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.