Summary:
DM Scams: Facebook won’t DM you about account issues, ignore and report suspicious messages.
Comment Scams: If a comment claims a violation/suspension, don’t click links (check the Business Manager instead).
Phishing Site Scams: Always verify the website URL before entering credentials, and be extra suspicious of links from untrusted sources.
Phishing Email Scams: Check the senders details and avoid clicking any links if anything seems off (especially if they aren’t facebook.com links).
AppSheet AI Scams: Scammers exploit AppSheet to bypass spam filters by using @appsheet.com to send the scam emails.
There is no shortage of Facebook scams out there designed to put your information at risk. At WordJack Media, we want to help you avoid them before they cause any damage to your business and its reputation. Here’s a closer look at some of the most common Facebook scams we see and what you need to do to avoid them.
Fake Messages from “Facebook Support”
People will send you messages pretending to be from Facebook, claiming your account is at risk. They’ll often request that you upload your personal ID or click on a link. Facebook will never directly message you about account issues, so watch out for requests to click links, upload personal information, or take urgent action about account suspension.
Suspicious Comments on Your Posts
Some scammers will go to your posts and claim that you’ve violated Facebook rules. They will comment or tag your page to get you to click on a deceptive link. Watch out for any comments saying your post is in violation, unfamiliar usernames trying to pose as Facebook support, and links that lead to unfamiliar or strange sites.
Fake Facebook Login/ID Pages
Some scammers will make websites that look like Facebook, trying to trick you into entering your login details or upload your IDs. Always check the URL before putting in your credentials and never put your information into login pages that look slightly off or want details from you that you wouldn’t usually provide to Facebook.
Phishing Emails from Facebook
You might receive emails that look like they’re legitimately from Facebook, telling you about policy violations or security issues. These emails will often contain malware or fake login links. Don’t respond or interact with emails that aren’t from @facebook.com or @meta.com and that use generic greetings like “Dear User.”
AppSheet Scams from Advertisers
Many scammers have started to use AppSheet, using such email senders as [email protected] to send out fake Facebook ad emails, trying to get businesses to give away their credentials. Since AppSheet is an official Google service, emails from this source also bypass many spam filters, which makes it especially dangerous. Don’t respond to any emails about ad violations from AppSheet (instead of Facebook) or emails that reference your ads in a suspiciously specific way coming from a non-official FB email address.
The bottom line is that if something seems off, trust your instincts and don’t click on any links. When in doubt, go and check your Facebook Business Manager directly or reach out to your Marketing Manager for guidance.
